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Terms & Conditions

Last updated: April 2026

By purchasing or engaging in any service under Visions by Luna, you agree to the following terms.

Nature of Services

All services offered, including tarot readings, spiritual consultations, mentorship, and energy work, are intended for guidance, reflection, and personal development purposes only.

These services:

Not a Replacement

Do not replace professional advice (medical, legal, financial, or psychological)

No Guarantees

Are not fixed predictions or outcomes; readings reflect current energies, patterns, and possibilities

Personal Responsibility

Should be approached with personal responsibility and discernment; remember that all of us have free will

You acknowledge that:

✅ You are responsible for your decisions and actions

✅ The service is intended to support, not control,your life path

Confidentiality, Privacy & Data

Confidentiality & Privacy

  • All personal information, session content, and shared materials remain strictly confidential
  • We do not share, publish, or disclose your information, readings, or images without your consent
  • Any testimonials shared will be anonymous

Data Collection & Use

To provide accurate and intentional services, we will request:

  • Your name and contact details
  • Context or background for your session
  • A photo (optional but recommended to help set intentions)

This information is used solely for:

  • Delivering your requested service
  • Communication regarding your session

We do not sell, trade, or distribute your data to third parties.

Booking Sessions & Scheduling

Requirements

To confirm your session, you agree to:

  • Submit proof of payment
  • Provide accurate details via the booking form
  • Share relevant context to support your session

Failure to provide complete information may affect the quality or scheduling of your session.

Scheduling & Considerations

All services involve intuitive and energy-based work.

  • We ask for your patience and understanding in case of minor delays
  • You will be notified promptly of any changes

Refund & Rescheduling Policy

All payments are NON-REFUNDABLE, except in the following case:

No refunds will be issued for:

Change of Mind

Change of mind after purchase

Subjective Dissatisfaction

Dissatisfaction based on subjective expectations

No-Show

Failure to attend or respond within agreed timelines

RESCHEDULING may be accommodated at the discretion of the practitioner, depending on availability.

We kindly ask that any requests be made at least 24 hours in advance. Late requests or missed sessions may be considered forfeited.

Code of Conduct

We reserve the right to:

  • Decline or terminate a session if communication becomes inappropriate, disrespectful, or unsafe
  • Refuse service if expectations fall outside the scope of what is offered

Agreement to Terms & Conditions

By purchasing or booking any service, you confirm that:

✅ You have read and understood the Terms & Conditions

✅ You agree to the policies stated above

✅ You take full responsibility for how you interpret and act on the guidance provided