By purchasing or engaging in any service under Visions by Luna, you agree to the following terms.
Nature of Services
All services offered, including tarot readings, spiritual consultations, mentorship, and energy work, are intended for guidance, reflection, and personal development purposes only.
These services:
Not a Replacement
Do not replace professional advice (medical, legal, financial, or psychological)
No Guarantees
Are not fixed predictions or outcomes; readings reflect current energies, patterns, and possibilities
Personal Responsibility
Should be approached with personal responsibility and discernment; remember that all of us have free will
You acknowledge that:
✅ You are responsible for your decisions and actions
✅ The service is intended to support, not control,your life path
Confidentiality, Privacy & Data
Your privacy is respected and protected.
Confidentiality & Privacy
All personal information, session content, and shared materials remain strictly confidential
We do not share, publish, or disclose your information, readings, or images without your consent
Any testimonials shared will be anonymous
Data Collection & Use
To provide accurate and intentional services, we will request:
Your name and contact details
Context or background for your session
A photo (optional but recommended to help set intentions)
This information is used solely for:
Delivering your requested service
Communication regarding your session
We do not sell, trade, or distribute your data to third parties.
Booking Sessions & Scheduling
Requirements
To confirm your session, you agree to:
Submit proof of payment
Provide accurate details via the booking form
Share relevant context to support your session
Failure to provide complete information may affect the quality or scheduling of your session.
Scheduling & Considerations
All services involve intuitive and energy-based work.
Although rare, sessions may be rescheduled to ensure the practitioner is in the best condition to provide quality guidance.
We ask for your patience and understanding in case of minor delays
You will be notified promptly of any changes
Refund & Rescheduling Policy
All payments are NON-REFUNDABLE, except in the following case:
If the practitioner is unable to proceed with your scheduled session and requests a reschedule or cancellation — a refund will be processed within 24–48 hours.
No refunds will be issued for:
Change of Mind
Change of mind after purchase
Subjective Dissatisfaction
Dissatisfaction based on subjective expectations
No-Show
Failure to attend or respond within agreed timelines
RESCHEDULING may be accommodated at the discretion of the practitioner, depending on availability.
We kindly ask that any requests be made at least 24 hours in advance. Late requests or missed sessions may be considered forfeited.
Code of Conduct
We reserve the right to:
Decline or terminate a session if communication becomes inappropriate, disrespectful, or unsafe
Refuse service if expectations fall outside the scope of what is offered
Agreement to Terms & Conditions
By purchasing or booking any service, you confirm that:
✅You have read and understood the Terms & Conditions
✅You agree to the policies stated above
✅You take full responsibility for how you interpret and act on the guidance provided